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Shipping / 02

The distance between.

Orders are prepared after purchase and sent directly from the selected fulfillment partner to the address provided at checkout.

Shipping note / September 15, 2026

Delivery status Active

Direct fulfillment / worldwide reach

Checkout currency USD
Fulfillment Supplier-direct dispatch
Order shape One order / multiple parcels
Support line support@suvice.com

SUVICE / FIELD NOTES

01

Where we ship

Available destinations are confirmed at checkout. Some products or destinations may be unavailable because of supplier, carrier, customs, or local delivery restrictions. The address and destination entered during checkout must be complete and deliverable.

02

Fulfillment path

After payment is accepted, the selected fulfillment partner prepares the piece and dispatches it to the delivery address. Different pieces in one order can come from different partners and may therefore travel separately, arrive on different days, or receive different tracking numbers.

This direct path lets the store keep the edit focused, but it also means the fulfillment timeline depends on the partner and carrier involved.

03

Delivery estimates

Estimated delivery dates are shown at checkout when available. They are estimates, not guarantees. Actual timing can change because of destination, carrier capacity, customs processing, weather, peak periods, supplier availability, or an address that needs clarification.

Dispatch and tracking activation can take several days after an order is placed.

04

Customs & import charges

International deliveries may pass through customs and may be subject to duties, taxes, brokerage fees, or other import charges imposed by the destination country. Unless checkout expressly states otherwise, those charges are the customer’s responsibility.

SUVICE cannot control customs decisions, the amount charged, or the time a parcel remains in customs. Please check your local rules before ordering.

05

Tracking & split shipments

When a tracking number is provided, it is added to the order record and shared by email. You can also use the Track order page with your order number and email address.

A single order can show more than one shipment. A tracking number may first show no movement while the carrier receives and scans the parcel.

06

When a parcel is delayed

First, check the carrier status and allow time for a new scan. If the estimate has passed, the tracking has stopped moving, or the parcel is marked delivered but cannot be found, contact support@suvice.com with your order number and the latest tracking status.

Do not discard packaging or delivery notices while an investigation is open.

07

Check the address

Please review the name, street, apartment or unit, city, postal code, country, and phone number before placing the order. We can request a change before fulfillment when possible, but we cannot guarantee an edit after dispatch has started.

Shipping questionssupport@suvice.com ↗